FAQS
This information is provided in hopes of answering any questions persons who are considering pre-signing as a Genesis Donor may have or any questions family members/guardians and friends of donors may have about our program. If you have a question that is not answered here, please don’t hesitate to call or e-mail us and we will be happy to assist you.
Yes, you can sign the back of your driver’s license, or any other Advance Directives document to be an organ donor and complete our forms to be a Genesis donor as well.
Immediately. It is imperative that the Genesis program be notified as soon as possible so that proper care may be given to your loved one. There is someone on call 24 hours a day, seven days a week, after hours, on weekends and holidays to receive telephone calls at (901) 278-7841 or toll-free at 1-877-288-4483 (GIVE). If death is imminent, you may also contact the Genesis program to advise us in advance to assist you.
Upon notification of your loved one’s death, arrangements will be made by the Genesis staff for the transportation and care of your loved one.
The Genesis program at the MERI will file and pay for up to six death certificates. We will forward them to you as soon as we receive them. It generally takes between four to six weeks for the MERI to receive the death certificates due to the fact that we may be filing from a different state from where the death occurred. The completion of a death certificate is time-dependent upon many factors and individuals including the signing physician, county officials, hospitals and the county health department where the death occurred.
Donors remain at the MERI generally less than one year.
The donor is cremated at no cost to the family. The Genesis program at the MERI makes all the arrangements for the cremation.
Absolutely. At the time of death of the donor, the family may request to have the donor’s ashes returned to them. The donor’s ashes may also be interred at a mausoleum in Memphis, TN.